Contact us

We provide full support to our VIP Access members. We cannot guarantee response to non-members and Regular (free) members. *Please refer to our FAQ for additional assistance.

FAQ

Contact us

Zoippe Friends service - general information
For general enquiries,
Click here to contact our Customer Service Representative

To cancel a membership upgrade
Click here to contact our Customer Service Representative. Be sure to include your username and registed email address.

For reporting a site error

Click here to contact our Customer Service Representative. Please indicate the details of the error and send an email to the below address

Mailing address:
  • Hong Kong Office
    2502, 25/F, China Online Centre,333 Lockhart Road, Wan Chai,Hong Kong
  • Shanghai Office
    Suite 313, 98 Yanping Road, Shanghai, China, 200042
  • Japan Office
    Manulife Place Shibuya 4F, 2-16-5 Shibuya, Shibuya-ku, Tokyo 150-0002 Japan